Privacy Policy

# **Privacy Policy**

**Effective Date: September 15, 2025**

ZsOKA-Creations ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.zsoka.ca](https://www.zsoka.ca) (the "Site").

By using our Site, you agree to the terms of this Privacy Policy.

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## 1. **Information We Collect**

We may collect the following types of personal information:

- **Personal Identifiers**: Your name and email address.

- **Payment Information**: When you make a purchase or booking, we may collect payment details (processed securely via third-party services).

- **Account Information**: If you create an account, we may store your username, email, and preferences.

- **Cookies and Tracking Data**: We use cookies and similar tracking technologies to analyze website traffic and enhance your experience.

- **Usage Data**: Analytics tools may collect information such as your IP address, browser type, pages visited, and time spent on the Site.

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## 2. **How We Collect Information**

We collect information in the following ways:

- When you **sign up for our newsletter** or create an account.

- When you **place an order** or make a booking.

- When you **contact us** via forms or email.

- Automatically through **cookies** and analytics tools.

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## 3. **Why We Collect Your Information**

We use your information to:

- Provide and manage your orders or bookings.

- Send newsletters, updates, and promotional content (with your consent).

- Personalize and improve your experience on our website.

- Analyze site performance and user behavior.

- Fulfill legal obligations.

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## 4. **Sharing Your Information**

We do not sell your personal information. However, we may share your data with trusted third parties for specific purposes:

- **Payment processors** (e.g., Stripe, PayPal) to securely process transactions.

- **Analytics providers** (e.g., Google Analytics) to monitor website performance.

- **Email platforms** (e.g., Mailchimp) to manage our newsletters and communications.

These third parties are required to comply with applicable privacy laws.

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## 5. **Cookies and Tracking Technologies**

Our Site uses cookies and similar technologies to:

- Remember your preferences and login details.

- Understand how users interact with our site.

- Improve website functionality.

You can manage your cookie preferences through your browser settings.

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## 6. **Your Rights and Choices**

You have the right to:

- Access and review the personal information we hold about you.

- Correct any inaccurate or incomplete information.

- Request deletion of your data.

- Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at **zsoka@zsoka.ca**.

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## 7. **Data Retention**

We retain personal information only as long as needed to fulfill the purposes described in this policy or as required by law.

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## 8. **Security**

We use reasonable physical, technical, and administrative safeguards to protect your personal data. However, no method of transmission or storage is 100% secure.

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## 9. **Children’s Privacy**

This website is not intended for use by children under 18years old. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it promptly.

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## 10. **International Visitors**

Although we currently operate in Canada, we may accept international orders in the future. If you're visiting from outside Canada, please be aware your data may be transferred to and stored in Canada, where privacy laws may differ.

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## 11. **Changes to This Policy**

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of the site constitutes your acceptance of the revised policy.

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## 12. **Contact Us**

If you have any questions or concerns about this Privacy Policy, please contact:

**ZsOKA-Creations**  

65 Times Ave  

Thornhill, Ontario  

L3T 7X9  

Canada  

**Email**: [zsoka@zsoka.ca](zsoka@zsoka.ca)